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home : state news : e-state news December 15, 2018

11/24/2018 12:01:00 AM
BBB Reminds Consumers To Be Mindful Of Online Transactions On Cyber Monday

BBB Southern Piedmont & Western NC
Press Release


CHARLOTTE, N.C. - Cyber Monday is one of the biggest days of the year for online sales. According to Adobe’s 2018 Digital Insights Shopping Predictions, Cyber Monday is expected to bring in $7.8 billion, up nearly 18% over 2017.

Better Business Bureau wants to remind consumers to be mindful of their online transactions during the holiday season.

Test your “Digital IQ.” Get ready for Cyber Monday by taking our fun, 12-question quiz that challenges you to check what you already know about Savvy Shopping. Learn about managing your digital privacy and the value you get from sharing data online.



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Be a savvy shopper. When shopping online, be sure to take your time, and read the fine print before submitting your order. Look for the return policy during the holidays, as some stores have different return policies depending on the item you purchase and when trying to return an item you purchased online.

Know the advertiser. Some of the best deals are only available online, but be careful. It’s easy for a fake site to mimic a famous retailer’s website, so make sure you are shopping with a legitimate site. Check out bbb.org to read more about stores or websites unfamiliar to you.

Trust but verify. When shopping online, use retail websites that you trust. Use common sense and avoid deals that seem “too good to be true.” If you’re shopping with an unfamiliar retailer, visit bbb.org to read customer reviews and learn more about previous customers’ experiences.

Use anti-virus software. To ensure your computer and personal information are safe, use anti-virus software on your computer or mobile device and keep it up-to-date.

Shop with a credit card. A credit card provides additional protections over a debit card in case of fraudulent transactions because it’s easier to dispute any charges that you didn’t approve. Prepaid cards or gift cards don’t have the same protections as a credit card, but you’ll never lose more than the value of the card itself.

Make sure websites are secure. Only share personal information and your credit card number with websites that are https (the extra “s” stands for secure) and that have a security lock icon in the taskbar.

Be careful of phishing scams. A popular one at this time of year is an email claiming to be from a package-delivery company with links to tracking information (clicking on unfamiliar links can place you at risk for malware and/or identity theft).

Check out bbb.org to look up a business, file a complaint, write a customer review, report a scam, read tips, follow us on social media, and more.



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