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home : state news : state news January 23, 2021

11/25/2020 12:01:00 AM
BBB Offers Tips For A Better Black Friday

BBB Southern Piedmont & Western NC
Press Release


CHARLOTTE, N.C. - Black Friday, traditionally, the single busiest shopping day of the year, is going to look a bit different in 2020. Instead of setting an alarm to brave crowds for deeply discounted items, dedicated shoppers will be looking for deals online. That's if they haven't already finished their holiday shopping.

People are predicted to spend just under $1,000 this holiday season on gifts, according to the National Retail Federation. With the unpredictability of the COVID-19 pandemic, this amount is slightly less than the 2019 holiday season.

If you do decide to shop on Black Friday, Better Business Bureau offers these tips to make your shopping experience productive and maybe even enjoyable:

  • Stay Safe. Follow CDC guidelines to be healthy and safe while in the store.
  • Make the most of Black Friday deals. Start with a list of items and use sale flyers and promotions to determine which store has the best price. Set a budget and stick with it before heading out.
  • Read the fine print. Some retailers may offer an additional percentage off the purchase, but could exclude certain deals or items such as “doorbusters.” Watch for companies boasting a high percentage off; the item may be “75% off,” but the original price could be inflated. Carefully check the price tags, terms, and conditions. Research online using a secure wifi connection to see if competitors have the item at a better price.
  • Plan out the excursion. Sometimes it's not necessary to wait to see what deals will be offered on Black Friday. Retailers often will release Black Friday flyers weeks ahead of time, so consumers can plan out their shopping spree. Make a map of the stores to visit and what items are at which store. Some retailers only honor sale ads during a certain time frame, or on certain days, and could limit the amount of deeply discounted items available for purchase.
  • Sign-up for email alerts. Many stores release their best Black Friday deals and exclusive coupons to people who have subscribed to their emails. Sign up ahead of the holiday season, and then unsubscribe afterwards if needed.
  • Do your research. Read product reviews on extremely discounted items. It could be a cheaper model or brand advertised, and not what was expected. Check BBB.org for Business Profiles of the stores and read what other customers’ have experienced.
  • Know the return policy and warranty information. Pass along any information about returns, exchanges, repairs, and warranties to the person who will use the item. Gift receipts are an easy way for recipients to return or exchange a gift if it’s not just right, but make sure the item is able to be returned before purchasing.

Visit BBB.org to look up a business, file a complaint, write a customer review, report a scam, read tips, follow us on social media, and more!



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